Terms & Conditions

Includes parts and labour to repair your boiler in the event of a breakdown. Fixed rate of £89 includes one repair to fix a single fault to you gas boiler.

We may charge you extra if we find additional faults you have not told us about. We will make sure you are aware of this prior to completing repairs.

Includes labour costs for 60 minutes and parts and materials upto a value of £45. If we need to collect parts on your behalf from a supplier then you will not be charged extra and the time we spend sourcing parts on your behalf will not be deducted from the 60 minutes of inclusive labour. We carry a large stock of spare parts for all popular makes and models. Where a specialised part is needed and a carriage charge is applicable from our supplier then we may charge extra. we will make you aware of this before any parts are ordered.

If we cannot repair your boiler, gas supply or heating system or we fail to get your system back up and running because parts are obsolete then we will refund your payment. If you decide not to go ahead with your repair once we have attended and diagnosed the fault to your boiler then the full amount of £89 will be charged.

Free Boiler Service, Safety Check & Free Boiler Cover

*We will service your boiler and complete a system health check free of charge when 3 months free boiler & central heating cover is accepted when purchased as a one off repair. Free boiler cover will only be offered if the boiler & system is subject to our list of approved boilers and systems. You can enquire about our list of approved boilers and systems by phoning us. If required, consumables including but not limited to seals and gaskets will be charged extra if required in order to complete your service. If parts are unavailable then we will make you aware of this and withdraw the free service and cover option at no extra cost to you.

A summary of what's included.

  • Boiler diagnostic and safety checks, to quickly identify the problem.
  • Parts and labour included.
  • 60 minutes of labour time.
  • £45 worth of parts and materials.
  • Free Voiler Service & Safety Check*
  • 3 Months Free Boiler Cover*
  • Aqua Shield expertise.
  • Peace of mind with a 12 month guarantee on all work.
  • 24/7 helpline, so you can call us as soon as you need us.

Privacy Policy

This Privacy Policy governs the manner in which Aqua Shield GB Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the http://www.aquashieldplumbing.co.uk/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Aqua Shield GB Limited.

Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.

Non-personal identification information: We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies: Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.

How we use collected information: Aqua Shield GB Limited may collect and use users personal information for the following purposes: - To improve customer service Information you provide helps us respond to your customer service requests and support needs more efficiently. - To improve our Site We may use feedback you provide to improve our products and services. - To process payments We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site.

How we protect your information: We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information: We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Changes to this privacy policy: Aqua Shield GB Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms: By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us: If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at: Aqua Shield GB Limited http://www.aquashieldplumbing.co.uk/ 371 Anlaby Road, Hull, East Yorkshire HU3 6AB

01482 802748 info@aquashieldplumbing.co.uk

This document was last updated on July 30, 2014

 
 

Safe hands, Hull's most trusted heating experts

nullAqua Shield are Which? approved and we are registered with the Gas Safe Register (300692). We are authorised agents for Worcester Bosch, Vaillant & Ideal Boilers and heating systems.