One off boiler repair terms and conditions


Includes parts and labour to repair your boiler in the event of a breakdown. Fixed rate of £79 includes one repair to fix a single fault to you gas boiler.

We may charge you extra if we find additional faults you have not told us about. We will make sure you are aware of this prior to completing repairs.

Includes labour costs for 60 minutes and parts and materials upto a value of £45. If we need to collect parts on your behalf from a supplier then you will not be charged extra and the time we spend sourcing parts on your behalf will not be deducted from the 60 minutes of inclusive labour. We carry a large stock of spare parts for all popular makes and models. Where a specialised part is needed and a carriage charge is applicable from our supplier then we may charge extra. we will make you aware of this before any parts are ordered.

If for whatever reason parts are unavailable or obsolete then we will refund your payment in full.

Free Boiler Service, Safety Check & Free Boiler Cover

*We will service your boiler and complete a system health check free of charge when 3 months free boiler & central heating cover is accepted when purchased as a one off repair. Free boiler cover will only be offered if the boiler & system is subject to our list of approved boilers and systems. You can enquire about our list of approved boilers and systems by phoning us. If required, consumables including but not limited to seals and gaskets will be charged extra if required in order to complete your service. If parts are unavailable then we will make you aware of this and withdraw the free service and cover option at no extra cost to you.

A summary of what's included.

  • Boiler diagnostic and safety checks, to quickly identify the problem.
  • Parts and labour included.
  • 60 minutes of labour time.
  • £45 worth of parts and materials.
  • Free Boiler Service & Safety Check"
  • 3 Months Free Boiler Cover*
  • Aqua Shield expertise.
  • Peace of mind with a 12 month guarantee on all work.
  • 24/7 helpline, so you can call us as soon as you need us.


Safe hands, Hull's most trusted heating experts

nullAqua Shield are Which? approved and we are registered with the Gas Safe Register (300692). We are authorised agents for Worcester Bosch, Vaillant & Ideal Boilers and heating systems.